User Experience Design (UX)

The process of creating products that provide meaningful and relevant experiences to users. Designing the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function. 

A great User Experience looks at pleasure, efficiency and fun to meet a particular users needs for when that user interacts with specific instances of the product. We can deliver: UX Workshop, UX Audit, UX Recommendations, Online Personas and Journey Mapping

Who’s it for: Brand experiences that are looking to put their Customer Experience at the forefront of their brand touch-points. Brands creating interactions that are relevant, easy and pleasurable to use and will translate into ROI from that enhanced User Experience.

Process
  • Research and Discovery

  • UX Sprint Workshop

  • UX Architecture

  • UX Review and Strategy

Deliverables
  • UX design

Duration

6–8 Weeks

Process
  • Research and Discovery

  • UX Sprint Workshop

  • UX Architecture

  • UX Review and Strategy

Deliverables
  • UX design

Duration

6–8 Weeks

Phase 1

Research and Discovery

This is our time to group-up and assemble the right team to kick-off our internal Brief-Up, align on expectations for your UX Sprint Workshop.

Phase 2

UX Sprint Workshop

It’s time to bring you and your team around a table to learn everything we can about your online brand, explore online business objectives, audiences and potential structure, plus explore the future challenges that could support or threaten the thinking. We will identify:

Business Requirements
User Needs
Goals & Aspirations

Phase 3

UX Architecture

Once we’ve challenged the thinking and covered all touch-points in our proposed architecture, we will present everything back to you, covering both Mobile and Desktop application. We will provide:

Detailed Site-Map
Detailed Wireframes

Phase 4

UX Review and Strategy

Time for us to go away and do some further research, align to best practices as well as explore current and future trends that will best fit your businesses online requirements, before meeting up one more time to challenge one-another on the direction. We will include:

User Personas | Needs vs Goals
User Journey | Current vs Recommended
UX Recommendations | Best Practices
Top Level Site-Map | 
Content Architecture